Changing Managing Agents Made Easy

Your investment property is valuable, and it's essential to have the right team managing it. But what happens when your current property manager isn't meeting your expectations? If you're dealing with issues like vacant properties, missing inspection reports, tenants falling behind on rent, or unreturned calls, it might be time for a change.

Feeling stuck in a Managing Authority Agreement?

The good news is that you're not locked in. In New South Wales, you can cancel your Managing Authority Agreement by providing written notice to your current agency. And if you're unsure about how to proceed, we're here to help.

The Process Is Simple and Stress-Free!

1. Notify Your Existing Agency

   • All it takes is a written notice, such as a simple email, to inform your current agency that you're ending their services. We can draft this notice for you-all you need to do is sign it.

2. Sign a New 'Managing Agency Agreement'

   • This step can be completed in our office, electronically, or at a location of your choice. We'll walk you through our processes and take the time to understand your property.

3. Transfer of Management

   • We'll handle everything, including collecting your property file, relevant documents, and property keys from your previous agency.

4. Notify Your Current Tenant

   • We will contact your tenant both in writing and over the phone to inform them of the change in management. We'll introduce ourselves and explain our processes for rent payments and maintenance requests. If your property is vacant, we'll start the advertising and leasing process immediately.

5. Ongoing Communication

   • We'll keep you informed about any maintenance needs, provide inspection reports, and offer regular rent reviews. Plus, you'll have access to our PropertyMe program to stay up-to-date with your property.

It's that simple!

Don't settle for subpar property management. At First National Real Estate Murwillumbah, we understand the importance of a well-managed investment property. We're here to make the transition smooth and straightforward.

Find out more today by giving us a call on (02) 6672 7828 or emailing rentals@fnmurwillumbah.com.au

As a landlord considering switching property managers, you might have several questions to ensure a smooth and informed transition. Here are some clarifying questions you might ask:

1. What happens if my current property manager refuses to release the necessary documents and keys?

   • While this is rare, we have procedures in place to handle non-cooperation from your current agency. We can discuss legal avenues if required, but typically, a formal request from us suffices.

2. Will there be any penalties or fees for terminating my current Managing Authority Agreement?

   • It's essential to review the terms of your current agreement. In most cases, a notice period can range from 30 days to 90 days notice, but we'll help you assess any potential penalties or fees and how they may be addressed.

3. How long does the entire process typically take, from giving notice to the full transfer of management?

   • The timeline can vary, but we generally complete the transition within 1 to 2 weeks, depending on how quickly the previous agency releases the necessary documents and keys.

4. What steps do you take to ensure a seamless handover for my tenants?

   • We prioritize communication and ensure that your tenants are informed well in advance. We explain any new processes clearly and address their concerns to make the transition as smooth as possible for them.

5. How do you handle any outstanding issues or disputes with the current property manager, such as unresolved maintenance or tenant concerns?

   • We will review all ongoing matters during the handover and work with you to resolve them efficiently. If necessary, we liaise with the previous agency to ensure that no issues are left unresolved.

6. What specific advantages does your agency offer that I might not be receiving from my current property manager?

   • We focus on proactive communication, thorough tenant vetting, and comprehensive property management. Our tools, such as the PropertyMe program, ensure you have real-time access to your property's status, and our team is dedicated to maximising your investment's returns.

7. Can you guarantee that my property won't experience any downtime in management during the transition?

   • Yes, we carefully coordinate the transition to ensure continuous management. There will be no gaps in tenant communication or property oversight during the handover process.

8. How will my rental income be handled during the transition between agencies?

   • We will ensure that your rental income is transferred seamlessly. We coordinate with your previous agency to confirm all outstanding rents are paid up to the transfer date, and we handle all future payments going forward.
     
     
     If you have any questions reach out to us on (02) 6672 7828 or email rentals@fnmurwillumbah.com.au​